eLearning Development
Project Title:
How to Sort Donations at the LiftUp Donation Center
Tools used in Development:
Articulate Rise 360, Canva, PowerPoint, Audacity
Time in Development:
3 weeks
Client:
LiftUp of Routt County
Executive Summary:
I work part-time at the LiftUp donation center, where we handle a substantial weekly influx of donations requiring sorting, cleaning, and pricing for the Thrift Store. Our team comprises a small group of paid employees and a significant number of flexible-schedule volunteers.
Currently, training occurs on the job, with newcomers adapting as they work, often finding it overwhelming and intimidating, particularly on high-volume donation days when the pace is rapid.
I thought that new volunteers and staff would benefit from having some pre-training while the stakes were low, before starting on the floor on a busy donation day. I used my instructional design skills to create an onboarding course for new volunteers and staff in the donation center.
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Articulate Rise Course
Skills:
Authoring Tools, Video Creation, Graphic Design, Storyboarding, and Instructional Design
Software:
Articulate Rise 360, Canva, Audacity
Process:
First, I created a Course Blueprint to determine the learning objectives. Second, I created a course outline to plan out the blocks that I would use in Articulate Rise. Finally, I spoke with the SME, the donation center manager, to review the content of my course and ask for her input in what to include in the course.
Welcome Video
Software:
Google Docs, Canva, and Audacity
Skills:
Video scripting, Graphic Design, Voice Recording, Interviewing Subject Matter Experts
Process:
First, I spoke with the Executive Director of LiftUp about the course and video I was creating. Then, I wrote the script for the welcome video and emailed her a draft. She added the necessary data inputs and gave her feedback on the script. I created the visual slides in Canva, then recorded my voiceover of the script in Audacity.
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